Live your best life possible by helping others live theirs. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships. Join our team and be a part of a certified Great Place To Work®!

ComForCare is currently seeking an Administrator/Manager of Care Services. The Administrator /Manager of Care services will work with the Governing Body (owners) to plan, develop and direct the programs, services, and employees of the Agency. This position will also have oversight over the services being provided and be responsible for supervising Agency caregivers. Additional responsibilities include ensuring compliance with North Carolina and South Carolina Home Care regulations. This oversight will include care management as required by regulation or contract and personnel management associated with the delivery of services. Flexible on hours and work schedule including hybrid remote work as per clients and agency needs.

POSITION SUMMARY:

Plans, develops, and directs the programs, services, activities, and employees of the Agency. Responsible for the direction of all home care services. Manages, supervises, coordinates, evaluates, and develops client care teams to ensure quality care delivery and appropriate case management within the Agency scope of services and policies; state, federal, and local laws; and Nurse Practice Act. Hours to be worked for this position may vary. Critical to this role is the assurance of skills and competency of caregivers.

REPORTS TO: Governing Body

Minimum Requirements:

Graduate of an accredited school of professional nursing; BSN preferred
Current license as a Registered Nurse in the state(s) of practice
Minimum of two (2) years nursing experience in an acute hospital setting or equivalent experience with one year of supervisory experience
Knowledge of the regulatory requirements at the state, federal, and local level
Knowledge of business management
Demonstrated ability to supervise and direct clinical and administrative personnel
Complies with accepted professional standards and practice
Excellent verbal and written communication skills and strong interpersonal skills
Knowledge of reimbursement sources and documentation requirements within home care
Must be a licensed driver with automobile insured in accordance with Agency and state requirements
Has current CPR certification

Essential Duties and Responsibilities:

Is responsible for all day-to-day operations of the Agency.
Identifies and implements the organizational structure.
Assist the Governing Body in the development of strategic long-range plans.
Assists the Governing Body with the development of an annual operating budget with input from all divisions and departments and ensures an effective budgeting and accounting system.
Assists the Governing Body with preparing accurate, complete financial reports in accordance with Agency policies and manages financial resources according to budget and revenue projections.
Directs and coordinates the overall development and administration of the Agency consistent with the Agency mission and available resources, and with the involvement of the Agency staff.
Maintains ongoing liaison between the Governing Body and the Agency staff.
Develops organizational policy and procedures and assures compliance. Reviews policies and updates as necessary. Communicates changes to all staff.
Is available at all times during regular business hours and as needed to provide support and assure quality care delivery to home care clients.
Assigns a qualified, pre-designated person, to assume the same responsibilities and obligations as the Administrator in their absence during all operating hours.
Coordinates 24-hour Agency coverage by Supervising Nurses. Evaluates quality of on-call services.
Ensures that the Agency employs qualified personnel, including assuring the development of personnel qualifications and policies.
Participates in the hiring and professional development process for staff including, screening, orientation, professional development and performance evaluations.
Monitors employee turnover, overtime, and absenteeism. Takes appropriate actions to address problems/issues.
Plans, directs, coordinates, and monitors the delivery of all direct and indirect services to Agency home care clients ensuring safe, effective, and appropriate home care services.
Assures compliance with federal/state regulations governing home care services.
Assures the accuracy of public information materials and promotional activities.
Provides leadership in developing and maintaining data collection, recording, and reporting systems to ensure proper service, uniform accounting, data collection, and measurement of outcomes.
Responsible for the oversight of the Agency’s Quality Assurance Performance Improvement (QAPI) program including the collection and review of data and the creation of Performance Improvement Plans.
Identifies the legislative, community, and third-party payer issues that impact Agency development plans.
Assist with marketing and participates in establishing and maintaining public relations and marketing programs that increase the public’s understanding of home care, foster relationships with other members of the health care community, and contributes to Agency growth.
Reports progress and makes recommendations to the Governing Body for future growth of all home care services and products.
Ensures development of relationships and contractual agreements with third-party payers, other vendors, and the business community. Assures compliance with contracts/agreements.
Identifies admission criteria for new clients and evaluates eligibility for home care benefits through third-party payors. Provides clients and families with information about covered services as well as private pay services upon request.
Receives referrals, determines services required, and Agency’s ability to meet needs. Assigns appropriate staff to cases.
Performs comprehensive assessments / non-medical evaluations of client status, including physical, psychosocial, and environmental parameters.
Educates staff on Agency policies and procedures and practices and ensures accuracy, completeness, and timeliness of documentation in accordance with Agency policies and procedures, regulatory requirements, and industry standards
Provides direction to teams to assure that client needs are met and services are provided according to the plan.
Assures client records are maintained in compliance with state and federal laws and accreditation standards where applicable.
Demonstrates and promotes safety for clients and staff. Knowledge of safety/infection control practices by compliance with policies and procedures and regulatory requirements.
Initiates actions to improve the quality of client care. Takes appropriate actions independently and responsively in home care situations. Initiates referrals as needed to team members when delegated by the Case Manager. Acts as the client’s advocate when circumstances require.
Meets with staff on a regular basis to provide guidance and information related to specific issues. Assists in establishing priorities, setting goals, and evaluating progress toward goals.
Provides on-site supervision per Agency policy and as needed to determine staff competency and respond to educational and developmental needs.
Maintains adequate and appropriate inventory supplies and equipment for providing services to Agency clients.
Performs other duties as assigned.

Each office is independently owned and operated and is an equal opportunity employer.

Your safety is our top priority. We provide COVID-19 training and personal protective equipment (PPE) to all employees.

Compensation: $20.00 - $25.00 per hour

Live your best life possible while helping others live theirs.

Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.

At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:

Treated with respect and dignity.
Provided exceptional training on a regular and ongoing basis.
Are never alone in the field - support is always available.
Thoughtfully matched with clients that they are compatible with.

Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

For the fastest response to interviews & follow-ups. Opt-out anytime.

Let Us Text You!

Texting increases your chance for an interview. Texts for this job only. Opt-out anytime.

Location

Address

City

States

ZIP Code

Resume/CV*

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Describe your health care experience.*

How many years of experience do you have in the health care industry?*

How many years of experience do you have working with seniors?*

Are you willing and able to commute to our office?*

This is a part-time position. Will you work part-time?*

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule?*

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application?*

Do you hold a valid driver’s license?*

Are you willing to complete a background check of felony convictions?*

Do you have a smart phone with internet access?*

Can you commit to a 40 hour work week, with rotating shifts Monday thru Sunday?*

How did you hear about this job posting?*

Do you have any friends or relatives that work at our company?*

Are you willing to travel as needed for this position?*

Are you legally authorized to work in the US?*

Are you willing to travel as needed for this position?*

Are you willing to work weekend shifts?*

Are you available to work evening shifts during the week (Monday-Friday)?*

Our employment process requires a drug screen. Are you willing to proceed with this application?*

Do you have any alcohol related convictions on your driving record (i.e. DUI, DWI)?*

Are you willing to work a swing shift schedule (with start times between 12:00pm and 2:00pm)?*

How much travel (nationally) are you comfortable with on a monthly basis?*

Are you willing to to provide us with 3 professional references?*

Are you willing to work weekend shifts?*

How much travel (nationally) are you comfortable with on a monthly basis?*

Are you willing to work a swing shift schedule (with start times between 12:00pm and 2:00pm)?*

Do you have any alcohol related convictions on your driving record (i.e. DUI, DWI)?*

Would you be available to work additional shifts?*

Our employment process requires a drug screen. Are you willing to proceed with this application?*

This job will require sitting and talking on the phone for long periods of time. Are you comfortable with this environment?*

Are you available to work evening shifts during the week (Monday-Friday)?*

Would you be willing to participate in a phone interview?*

Are you willing to to provide us with 3 professional references?*

What are your salary expectations?*

Would you be willing to participate in a phone interview?*

This job will require sitting and talking on the phone for long periods of time. Are you comfortable with this environment?*

When can you be available to start a new opportunity?*

Would you be available to work additional shifts?*

Are you CPR/AED certified?*

Are you an experienced Personal Trainer?*

Do you have any Personal Training certifications?*

Are you at least 25 years old?*

Are you an experienced Personal Trainer?*

Are you at least 25 years old?*

Do you have reliable transportation to and from work?*

What makes you unique?*

What makes you a good candidate for this position?*

What are your favorite activities outside of work?*

What about this job attracts you?*

What accomplishment are you most proud of personally or professionally?*

What assets do you think you bring to this company?*

Would you describe yourself detail oriented or a big picture thinker? Please give an example why.*

What job responsibilities and duties do you excel at?*

What are the key motivators in your professional life that motivates you to perform at your best?*

I was referred to this position by a current employee

Who referred you?

Core Values

ComForCare has five core values that drive everything we do.

CARE LIKE A FAMILY

SERVE PASSIONATELY

DIGNITY MATTERS

BE PRESENT AND ENGAGED

HAVE FUN